Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring exceptional service while managing equipment and technology.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for rentals and inventory management.
• Inspect and maintain rental equipment.
• Prepare rental invoices and handle equipment returns.
• Participate in ongoing education and training.
• Drive forklifts and install hitches (certification provided).
• Work in a team-oriented environment.
• Receive bonuses upon hiring and certification completion.
• Career advancement opportunities available.
• Health and wellness benefits offered.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to lift equipment weighing at least 50 lbs.
• Willingness to work in a physically demanding environment.
• Strong communication and interpersonal skills.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Gym reimbursement and wellness programs.