Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, providing exceptional service and assisting customers with their needs while maintaining and inspecting equipment.

In Short

• Provide customer assistance inside and outside U-Haul centers.
• Use smartphone technology for managing rentals.
• Inspect and maintain U-Haul equipment.
• Answer customer inquiries and educate them on products.
• Prepare rental invoices and process returns.
• Participate in ongoing education through U-Haul University.
• Valid driver's license required.
• Physical work involving moving equipment.
• Career stability and opportunities for advancement.
• On-the-job education and bonuses available.

Requirements

• High school diploma or equivalent.
• Ability to maintain a good driving record.
• Comfortable working in a moderate-risk environment.
• Physical ability to lift equipment over 50 lbs.
• Willingness to use protective gear when necessary.

Benefits

• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Life insurance and legal program benefits.
• Discounts on various products and services.