Customer Service Representative - Remote

Overview

U-Haul is seeking friendly and motivated individuals for the Customer Service Representative position, where you will provide exceptional service and support to customers while managing equipment.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology to manage rentals and inventory.
• Inspect and maintain equipment on the lot.
• Prepare rental invoices and accept equipment returns.
• Participate in ongoing education and training.
• Drive a forklift and install hitches (certification provided).
• Work in a team-oriented environment.
• Handle physical tasks including moving equipment.
• Earn bonuses for completing training programs.
• Enjoy a variety of employee benefits.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to work in a moderately risky environment.
• Physical capability to lift and move heavy equipment.
• Willingness to participate in continuous education.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Gym reimbursement and wellness programs.
• Life insurance and legal program benefits.
• Identity theft protection and critical illness insurance.