Technical Support Engineer - Reliability Solutions - Remote

Overview

This position offers a stimulating opportunity to work with the global Emerson Systems and Software organization, providing technical support and services for Reliability Solutions products worldwide.

In Short

• Provide technical support and remote diagnostics on Emerson Reliability Solutions products.
• Troubleshoot and analyze problems related to hardware and software.
• Collaborate with global teams to resolve product issues.
• Maintain ownership of customer problems and provide timely updates.
• Identify workarounds and develop training resources.
• Work in a self-directed environment with flexibility in scheduling.
• New graduates with strong academic achievements are encouraged to apply.
• Excellent communication skills in English are preferred.
• Experience with Emerson Reliability Services and condition monitoring is a plus.
• Competitive compensation and benefits offered.

Requirements

• BS/MS in Engineering or related technical field.
• At least 2 years of experience in relevant industries.
• Experience with networking and MS Operating Systems.
• Ability to present clear information to customers.
• Strong initiative and self-management skills.
• Flexibility to work on a shifting schedule.
• New graduates are welcome to apply.

Benefits

• Opportunity to make a difference in a global company.
• Comprehensive medical and insurance coverage.
• Commitment to diversity, equity, and inclusion.
• Support for work-life balance through hybrid work arrangements.
• Focus on employee development and safety.