Technical Solutions Engineer - Remote

Overview

As a Technical Solutions Engineer, you'll play a key role in helping accelerate our growth across North America by engaging with customers and internal teams to drive SaaS technical and security excellence.

In Short

• Serve as the technical and security expert in pre-sales engagements.
• Evaluate customer RFIs and RFPs, providing comprehensive technical documentation.
• Collaborate with internal teams to resolve technical challenges.
• Act as an SME for API system integrations.
• Lead security sessions and complete security questionnaires.
• Deliver clear technical presentations to demonstrate product value.
• Leverage knowledge in enterprise software and cloud technologies.
• Apply creative problem-solving to analyze customer needs.
• Utilize excellent communication skills for customer engagement.
• Remain adaptable to changing technology and customer needs.

Requirements

• Strong technical acumen in SaaS and cloud technologies.
• Experience in pre-sales technical support.
• Excellent communication and collaboration skills.
• Ability to solve complex problems creatively.
• Familiarity with the FinTech sector.
• Adaptability to fast-paced environments.
• Experience with API integrations.
• Ability to deliver technical presentations.
• Strong documentation skills.
• Team-oriented mindset.

Benefits

• Opportunity to work in a fast-moving, mission-driven company.
• Growth opportunities within the organization.
• Collaborate with professional and enthusiastic team members.
• Competitive benefits with an all-for-one mentality.
• Impactful role in the organization.