Specialist I, Post Sales - Remote

Overview

As a Specialist I, Post Sales, you will undergo training to support customer-focused digital support and business administration roles, contributing to growth platforms and operational pillars.

In Short

• Monitor incoming emails in common mailboxes.
• Validate and calculate pricing using system tools.
• Verify completeness of credit/billing/RMA requirements.
• Identify, review, and resolve invoicing issues.
• Check and extract customer-specific information from business systems.
• Submit requests for model setups.
• Escalate pricing issues to the appropriate support group.
• Send Return Material Authorization to the customer.

Requirements

• Bachelor's degree in any 4-year course, preferably Business Administration or equivalent.
• At least 1.5 years of experience in Order Administration, Data Entry, and/or Banking/Accounting.
• Proficiency in English communication skills.
• Proficiency in Microsoft Office applications.
• Willingness to work on a night shift schedule.

Benefits

• Market-competitive pay and benefits package.
• Food and transportation allowances.
• Comprehensive insurance coverage.
• Retirement benefits.
• Career development programs.
• Merit-based increases.
• Exceptional healthcare coverage.
• Paid leaves and tuition reimbursement.
• Well-being programs and business travel opportunities.
• Commitment to social responsibility.