Business Analyst - Remote

Overview

Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.

In Short

• Collaborate with stakeholders and engineering team members to discover, analyze and document business requirements for financial SaaS solutions.
• Define and document personas according to most used configuration patterns in the system.
• Analyze and map business processes to identify areas for improvement.
• Work with cloud architects and engineers to align business processes with SaaS automation and cloud-native capabilities.
• Partner with engineers (Developers & QA) and product teams during SDLC to ensure requirements are correctly integrated into our financial SaaS solutions.
• Develop and maintain a knowledge base of system behaviors, business logic, and common financial configurations.
• Define documentation standards to be reused across different teams, like support and engineering.

Requirements

• Bachelor's degree in STEM field, or equivalent experience.
• 3+ years of experience with SQL.
• 3-5 years of experience as a Business Analyst or in a similar role, with a focus on SaaS software and/or financial applications.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication skills as well as strong interpersonal skills.
• Proficiency in business analysis tools and techniques.
• Experience in use of data analytical and reporting tools as support for analytical work.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Knowledge of data analysis and reporting tools.

Benefits

• 100% remote work, with the ability to go to a WeWork in Escazú.
• PTO.
• 2 Elite Mental Health Days per year.
• Annual Incentive Plan.
• 14 Paid Costa Rica Holidays.
• Comprehensive medical, dental, and vision benefits.
• Life Insurance.