Tech Client Support Specialist (Nordic Market) - Remote

Overview

Join EIMS Global as a Tech Client Support Specialist focused on the Nordic market, where you will respond to B2B queries, build rapport with clients, and enhance your tech knowledge.

In Short

• Respond to inbound B2B queries from customers in the Nordic market.
• Learn to understand and explain IT software solutions.
• Build rapport with decision-makers and identify opportunities to upsell.
• Collaborate with internal teams to resolve escalations.
• Engage in continuous learning to grow your tech knowledge.

Requirements

• Strong communication skills in one of the Nordic languages: Swedish, Finnish, Norwegian, or Danish.
• Self-motivated, proactive & hungry to learn.
• Great communicator.
• Strong appetite to be the best!

Benefits

• OTE: £28,000 in Year 1 (Base + Quarterly Bonuses).
• Hybrid working: Mon/Fri remote, Tue–Thu in our Bournemouth office.
• 28 days paid leave, with up to 4 bonus days off for top performance.
• Fun perks & incentives: meal vouchers, beach targets, gift cards.
• Career progression to Channel Sales, Inside Sales, or Management roles.
• World-class training via EIMS University.
• Multicultural, inclusive team culture that celebrates success.