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Account Analyst - Remote

Posted 2 days ago
Customer Service
Full Time
USA

Overview

The Account Analyst role is a remote position primarily for applicants from Dayton, Spring City, and Graysville, TN. The role involves processing borrower requests, managing guarantor reports, and addressing customer inquiries while maintaining a positive work atmosphere.

In Short

  • Remote opportunity for specific TN applicants.
  • Maintain a positive work atmosphere.
  • Process borrower requests and guarantor reports.
  • Handle inbound and outbound customer calls.
  • Adhere to state and federal regulations.
  • Maintain department processing standards.
  • Perform data entry tasks as assigned.
  • Ensure confidentiality of data.
  • Stay updated on loan phases and regulations.
  • Work overtime as needed.

Requirements

  • Regular attendance is essential.

Benefits

  • Professional development opportunities.
  • Supportive team environment.
Edfinancial Services logo

Edfinancial Services

Edfinancial Services is a dedicated financial services company focused on providing comprehensive support for borrowers and educational institutions. The company specializes in processing borrower requests, managing guarantor reports, and ensuring compliance with federal and state regulations. Edfinancial Services emphasizes a positive work environment and teamwork, aiming to deliver high-quality service to customers through effective communication and attention to detail. The organization values continuous training and development, ensuring employees are well-equipped to handle various loan phases and customer inquiries. With a commitment to maintaining confidentiality and security, Edfinancial Services strives to meet departmental goals while fostering a culture of professionalism and customer satisfaction.

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