Worker Engagement Specialist - Remote

Overview

Ulula is a social enterprise that aims to improve working conditions in mining, manufacturing and agribusiness by sourcing and processing accurate and timely insights directly from workers and communities around the world.

In Short

• Lead the deployment of digital worker voice programs in workplaces in Taiwan
• Lead supplier platform training and technical support
• Manage grievance cases and liaise with suppliers and brands
• Support the development of onboarding materials
• Communicate regularly with supplier management
• Gather feedback to inform platform advancements
• Work remotely with a global team
• Occasional evening meetings for communication with teams in Canada and Europe

Requirements

• 5+ years’ experience in the global supply chain industry
• Excellent communication skills in English and Traditional Mandarin
• Experience in customer/client services
• Based in Taiwan
• Understanding of labour and community rights issues
• Knowledge of corporate social responsibility programs
• Experience with technology adoption
• Self-motivated with a desire to take ownership of projects
• Passion for equality and safe workplaces

Benefits

• Opportunity to work with a diverse portfolio of clients
• Flexibility in work hours
• Engagement in meaningful social impact projects
• Collaboration with a global team