Internet Sales Specialist - Remote

Overview

East Coast Toyota is seeking a high-performing Internet Sales Specialist to manage the entire customer journey — from the first digital inquiry to final delivery.

In Short

• This is not a traditional BDC role.
• You will engage, build value, structure deals, and close customers remotely.
• Own your leads from A–Z, ensuring no opportunity is missed.
• Provide a high-level, professional experience to every customer.
• Respond immediately to all internet, phone, and digital inquiries.
• Build rapport and establish trust through various communication methods.
• Conduct needs assessments to match customers with the right vehicle.
• Handle objections and guide customers through the buying process.
• Secure deals and coordinate showroom appointments for delivery.
• Maintain accurate CRM records for all interactions.

Requirements

• Previous automotive sales or high-performing BDC experience required.
• Strong phone presence and ability to build value remotely.
• Proven ability to close, not just set appointments.
• Highly organized and process-driven.
• Experience working in CRM systems (VinSolutions, Eleads, Reynolds, etc.).
• Strong written communication (text/email) skills.
• Competitive, self-motivated, and results-driven mindset.

Benefits

• Aggressive compensation plan with strong earning potential.
• Performance-based bonuses tied to appointments, shows, and sales.
• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Paid time off.
• Employee vehicle purchase program.
• Career advancement opportunities — we promote from within.