Customer Care Representative - Remote

Overview

As a Customer Care Representative at Dynacare, you will play a vital role in assisting clients with their health care needs, ensuring timely and accurate communication with health care providers.

In Short

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

Requirements

• High School Education Degree/diploma preferred (or related experience)
• Strong communication skills – written and spoken
• Strong customer service skills
• Quick learner
• Minimum 1 year experience working in a customer contact environment
• Technically proficient
• Proficiency in MS Office Suite with a strong ability to learn and adapt to new computer systems
• Ability to multitask while maintaining quality and reaching targets
• Medical terminology knowledge is an asset
• Customer-centric approach: Friendly & positive attitude, confident on the phone

Benefits

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all