Remote Otter LogoRemoteOtter

Student Assistant for Customer Service - Remote

Posted 23 hours ago
Customer Service
Part Time
Worldwide

Overview

This position involves supporting the customer service team in handling customer inquiries and improving service processes.

In Short

  • Assist the customer service team with written customer inquiries
  • Identify and implement improvements in the customer service system
  • Help customers optimize their use of the platform
  • Develop solutions for emerging issues as needed
  • Be a team player and work independently towards goals
  • Demonstrate a high sense of responsibility and enjoy dealing with various challenges
  • Maintain composure in hectic situations
  • Be flexible and available for at least 15 hours a week
  • Currently enrolled in any degree program

Requirements

  • Team player with independent working habits
  • High sense of responsibility
  • Strong communication skills
  • Ability to handle different characters
  • Flexibility in work hours
  • Enrollment in a degree program

Benefits

  • Insights into a renowned sports media company with growing reach
  • A dynamic, young team passionate about sports
  • Fair compensation and flexible working hours compatible with studies
  • Flat hierarchies and room for creative ideas
  • Opportunity to be part of an innovative company where your opinion matters
  • Well-connected office in the heart of Cologne with great coffee

D.M

Dyn Media

Dyn Media is a dynamic streaming platform launched in the summer of 2023, dedicated to providing sports fans with live broadcasts and highlight coverage of various sports leagues, including the DAIKIN Handball Bundesliga, 2. Handball Bundesliga, DHB Pokal, easyCredit Basketball Bundesliga, and Volleyball Bundesliga, among others. With a mission to inspire more people to engage with sports through genuine passion, Dyn Media aims to create an inclusive and exciting environment for sports enthusiasts.

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