Powersports Customer Support Representative - Remote

Overview

As a Powersports Customer Support Representative, you will provide exceptional support and training for the DX1 platform, helping powersports dealerships excel in operations and marketing.

In Short

• Engage in a collaborative environment.
• Work with a diverse team of experts.
• Gain experience with DX1's technology solutions.
• Provide quick and professional guidance for various issues.
• Deliver engaging remote training sessions.
• Build strong relationships with clients.
• Contribute to the knowledge base and team discussions.
• Minimum of 2 years experience in software as a service required.
• Customer phone support experience required.
• Experience with DMS or dealership operations is a plus.

Requirements

• Passion for delivering excellent customer support.
• Exceptional verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Team player who is motivated and self-driven.
• Demonstrates a strong sense of ownership.
• Customer-focused mindset with troubleshooting skills.
• Ability to navigate technical applications confidently.

Benefits

• Competitive compensation of $18-22/hr plus quarterly bonuses.
• Medical, Dental, Vision coverage starting after 30 days.
• 401k with matching up to 4%.
• Paid vacation, company holidays, and sick leave.
• Corporate discount opportunities.