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Powersports Customer Support Representative - Remote

Posted 1 week ago

Overview

As a Powersports Customer Support Representative, you will provide exceptional support and training for the DX1 platform, helping powersports dealerships excel in operations and marketing.

In Short

  • Engage in a collaborative environment.
  • Work with a diverse team of experts.
  • Gain experience with DX1's technology solutions.
  • Provide quick and professional guidance for various issues.
  • Deliver engaging remote training sessions.
  • Build strong relationships with clients.
  • Contribute to the knowledge base and team discussions.
  • Minimum of 2 years experience in software as a service required.
  • Customer phone support experience required.
  • Experience with DMS or dealership operations is a plus.

Requirements

  • Passion for delivering excellent customer support.
  • Exceptional verbal and written communication skills.
  • Strong organizational skills and ability to multitask.
  • Team player who is motivated and self-driven.
  • Demonstrates a strong sense of ownership.
  • Customer-focused mindset with troubleshooting skills.
  • Ability to navigate technical applications confidently.

Benefits

  • Competitive compensation of $18-22/hr plus quarterly bonuses.
  • Medical, Dental, Vision coverage starting after 30 days.
  • 401k with matching up to 4%.
  • Paid vacation, company holidays, and sick leave.
  • Corporate discount opportunities.

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