Care Coordinator / Medical Office Assistant - Remote

Overview

The Care Coordinator plays a vital role in managing complex patient care by facilitating communication and organization among healthcare teams and patients.

In Short

• Full-time remote position with a preference for candidates in CST or MST.
• Collaborate with Nurse Practitioners and RN Case Managers.
• Assist in coordinating patient appointments and referrals.
• Complete non-clinical screenings and maintain documentation.
• Communicate effectively with patients regarding scheduling needs.
• Utilize Microsoft Office and EMR systems.
• Must demonstrate excellent verbal and written communication skills.
• Commitment to service excellence and patient satisfaction is essential.
• Benefits include medical, dental, vision, and 401(k) match.
• Professional development opportunities available.

Requirements

• High school diploma or GED required.
• 2+ years of experience in a professional office environment preferred.
• Experience with Electronic Medical Records systems is a plus.
• Ability to handle confidential information with discretion.
• Excellent verbal communication skills over the phone.
• Proficiency in Microsoft Office applications.
• Preferred: 1-3 years of clinical medical office experience.
• Experience in patient care coordination.
• Knowledge of insurance navigation.
• Experience in a medical office environment.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) matching program.
• Paid time off and PTO cash out options.
• Family resources and EAP counseling sessions.
• Maternity/paternity leave and backup care support.
• Professional development programs available.
• Access to leadership and development courses.
• Commitment to a diverse and inclusive workplace.
• Equal opportunity employer.
• Drug-free workplace with background checks.