Medical Care Coordinator - Remote

Overview

The Medical Care Coordinator is a healthcare professional focused on coordinating and responding to members regarding medical conditions, benefits, and coverage criteria, ensuring they navigate complex health systems effectively.

In Short

• Coordinate outreach to members regarding medical issues and questions.
• Guide members through health plan networks and resources.
• Act proactively on behalf of members with routine benefits and prior authorization.
• Work with members identified with rising risk for chronic conditions.
• Manage a caseload of approximately 150-300 members.
• Assist members in understanding their care options.
• Identify barriers to care and help address them.
• Provide education on disease management.
• Collaborate with licensed Care Managers for complex cases.
• Support the mission of improving health and instilling hope.

Requirements

• Associate's Degree with a healthcare focus or LPN.
• Less than 2 years of related work experience in a clinical or health insurance setting.
• 3 years of relevant experience in a comparable organization.
• Preferred 5 years of experience in a clinical office or health insurance setting.

Benefits

• Comprehensive benefits package for financial and health goals.
• On-demand pay program.
• Discounts on various services and products.
• Optional identity theft protection and insurance options.
• Retirement options with contributions and matching savings.