Remote Medical Assistant - Patient Care Coordinator

Overview

Optima Dermatology is seeking a part-time Medical Assistant to join our Patient Care Team as a remote/hybrid Medical Care Coordinator, providing exceptional customer service to patients and community members.

In Short

• Provide world-class customer service to patients and callers.
• Support patient needs and internal providers within the scope of practice.
• Answer incoming calls and manage voicemails.
• Schedule appointments and assist with patient registration.
• Communicate effectively with patients and providers.
• Maintain confidentiality and comply with HIPAA standards.
• Assist with administrative needs of practices.
• Demonstrate strong interpersonal and communication skills.
• Work collaboratively within a distributed organization.
• Follow departmental standards and training requirements.

Requirements

• High School Diploma/GED required; some college preferred.
• Certified or licensed Medical Assistant with relevant experience.
• 2 years’ experience in a medical office practice required.
• Experience with EMR systems preferred.
• Excellent time management and prioritization skills.
• Knowledge of sales/sales experience preferred.
• Strong computer skills, proficient in Microsoft Office.
• Minimum of two years’ customer service experience required.

Benefits

• Generous health, dental, vision, disability, and life insurance.