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Application Support Engineer - Remote

Posted 61 weeks ago
Software Development
Full Time
USA

Overview

As an Application Support Engineer at DTCC, you will be responsible for creating, designing, deploying, and supporting applications, programs, and software solutions, while collaborating with a dynamic team and contributing to innovative projects.

In Short

  • Perform deep analysis to identify potential inefficiencies.
  • Automate application alert trends for risk reduction.
  • Analyze existing knowledge articles for inefficiencies.
  • Collaborate with multiple teams for consolidated monitoring.
  • Review and finalize responses to information requests.
  • Enable automated disaster recovery monitoring scripts.
  • Design and implement automation for application monitoring.
  • Integrate applications for transparency and issue exposure.
  • Facilitate internal review of support and resiliency requirements.
  • Help automate manual password procedures for application teams.

Requirements

  • Minimum of 4 years of related experience.
  • Bachelor's degree preferred or equivalent experience.
  • Hands-on experience in Linux command or admin experience.
  • Experience with Shell Scripting, Python, Perl, and Unix Shell Scripts.
  • Familiarity with Service Now, Jira, and similar tools.
  • Experience with monitoring and big data tools like Splunk is a plus.

Benefits

  • Competitive compensation, including base pay and annual incentive.
  • Comprehensive health and life insurance and well-being benefits.
  • Pension / Retirement benefits.
  • Paid Time Off and Personal/Family Care.
  • Flexible/hybrid model of 3 days onsite and 2 days remote.

D.C.E.S

DTCC Candidate Experience Site

DTCC is a leading organization at the forefront of innovation in the financial markets, dedicated to providing a supportive and dynamic work environment for its employees. The company emphasizes professional development and fosters a thriving internal community that reflects the diversity of the world it serves. With a commitment to employee growth, DTCC offers competitive compensation, comprehensive benefits, and a flexible work model, ensuring that its workforce is well-equipped to make a significant impact in the industry.

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