Senior Account Manager - Remote

Overview

We are seeking a Senior Account Manager to foster strong, long-term relationships with our high-value clients. The Senior Account Manager will oversee a portfolio of enterprise level accounts, driving customer success and identifying strategic growth opportunities.

In Short

• Manage a portfolio of A/B accounts, including enterprise-level clients.
• Serve as the primary point of contact for all client account management matters.
• Build and maintain strong, long-lasting relationships with high-value clients.
• Negotiate complex contracts and close agreements to maximize revenue.
• Act as a trusted advisor to customer stakeholders and executive sponsors.
• Ensure the successful delivery of customized solutions aligned with client objectives.
• Conduct strategic account reviews and provide detailed sales reports.
• Identify and pursue long-term growth opportunities within assigned accounts.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Address escalated client concerns and provide effective resolutions.

Requirements

• Bachelor’s degree in Business Administration, Sales, or a related field, or equivalent experience.
• At least five years of experience as an Account Manager or similar role, with experience managing enterprise-level accounts.
• Exceptional communication, negotiation, and presentation skills.
• Strong problem-solving, analytical, and decision-making capabilities.
• Expertise with CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Demonstrated ability to achieve sales goals and build strategic partnerships.
• Proven ability to manage multiple complex accounts while maintaining attention to detail.
• Willingness and ability to travel 10-12 times annually for client meetings, conferences, and training sessions.

Benefits

• Remote work environment with a flexible work schedule to encourage work-life balance.
• Annual company offsite.
• Generous leave package including flexible time off policy and 13 paid holidays.
• Medical, dental, and vision insurance for you and your family.
• 401(k) company match.
• One-time workspace reimbursement to help you optimize your remote workspace.