Operations Support Associate - Remote

Overview

The Operations Support Associate is an administrative role focused on supporting our title team through timely and accurate handling of lender communications.

In Short

• 40-hour/week contract position
• Monitor and assign lender emails to correct files
• Facilitate management of secured emails
• Conduct quality review of documents for signatures
• Identify documents for needed actions as per Lender Instructions
• Sort and file necessary documents for recording
• Serve as primary point of triage for inbound emails
• Support phone communications as familiarity grows
• Detail-oriented and highly organized role
• Ideal for building a career in title and escrow industry

Requirements

• 1+ years of experience in title & escrow
• Excellent communication skills
• Ability to multitask and focus
• Thrive in a fast-paced, metrics-driven environment
• Extreme attention to detail
• Open to process changes and system updates
• Driven, positive attitude and teamwork ability
• Proficient in using various computer programs

Benefits

• Medical/dental/vision insurance
• 401(k) with company match
• Generous vacation time
• Paid family bonding leave
• Work/Life Balance encouraged with PTO
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Short-Term & Long-Term Disability benefits
• Commuter Flexible Spending Account
• Supplemental Life and AD&D Insurance
• Critical Illness, Injury and Hospital Insurance