IT Manager - Remote

Overview

Document Crunch is looking for an IT Manager to join our growing team. The IT Manager will play a key role in managing our IT infrastructure, supporting staff, managing a small (growing) team, and will assist with security and compliance goals. This role reports to the Director of Information Security and Compliance.

In Short

• Manage a wide-ranging base of employees, both remote workers and in-office in multiple locations.
• Oversee and improve critical Microsoft 365 infrastructure, including mail routing, DLP, MFA, phishing mitigation and SAML integration.
• Manage a tech stack that includes corporate services like Slack, Zoom, OpenAI, Docusign, etc.
• Manage an MDM solution and ensure that employee devices are enrolled, updated and secure.
• Manage network infrastructure including Cisco Meraki firewalls, switches and wi-fi gear, cameras, door access controls and conference room equipment.
• Assist in compliance objectives that include annual SOC 2 Type II, GDPR and ISO 27001 audits.
• Assist in security objectives including endpoint/EDR, WAF, SASE, ZTNA.

Requirements

• Experience in IT management and infrastructure.
• Strong knowledge of Microsoft 365 and security compliance.
• Experience managing remote teams.
• Familiarity with MDM solutions and network infrastructure.
• Knowledge of compliance standards such as SOC 2, GDPR, ISO 27001.

Benefits

• Work in a people-focused and values-driven company.
• Opportunity for personal and professional growth.
• Be part of a cutting-edge team that is changing the industry.