Operations Manager - South Africa - Remote

Overview

The Operations Manager will oversee day-to-day operations, ensuring efficient processes and monitoring payment success rates across various partners and merchants in South Africa.

In Short

• Responsible for daily operations and monitoring payment success rates.
• Formulate business strategies for operational effectiveness.
• Implement efficient processes and identify new opportunities.
• Oversee technology solution implementations.
• Manage relations and negotiations with partners.
• Evaluate risks and lead quality assurance efforts.
• Analyze performance results and optimize operations.
• Support company needs with relevant information and analysis.

Requirements

• 5-7 years experience as an Ops Manager in payments operations.
• Solid experience in banking, financial services, or fintech.
• Knowledge of data analytics and SQL.
• Outstanding presentation and communication skills.
• Ability to work in a fast-paced, ambiguous environment.
• Advanced/Fluent English.
• Ability to travel.
• Team spirit and organizational skills.

Benefits

• Flexible, remote-first work culture.
• Travel and health benefits.
• Learning and development opportunities.
• Work with a diverse international team.