Senior Business Operations Specialist (all genders) - Remote

Overview

Distribusion is the world’s leading ground transportation marketplace and gives travellers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail and ferry operators in 70+ countries with the biggest online retailers including Google Maps and Booking.com. We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by two leading VCs (TQ Ventures & Lightrock), and now, following our recent $80m Series C funding, we are ready to push beyond.

In Short

• High-level monitoring of the company’s operations
• Actively manage ongoing escalations and incidents
• Perform technical investigations and work on solution design
• Perform data analysis to create and confirm hypotheses related to active incidents or other optimization potentials
• Support and run various strategic and operational projects
• Identify key improvements and optimization opportunities in our product and tech from an operational perspective
• Support our operations team by building and implementing new tools and defining new processes
• Successfully manage internal and external communication, including collaborating across the organisation during issues resolution

Requirements

• Experience in business operations or a related field
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Ability to manage multiple projects simultaneously
• Familiarity with data analysis tools
• Experience in escalation management
• Technical background is a plus

Benefits

• Opportunity to work in a fast-growing startup
• Collaborative and innovative work environment
• Access to a global network of transport providers
• Potential for career growth and development
• Competitive salary and benefits package