Operations Specialist - Remote

Overview

The Operations Specialist plays a crucial role in supporting the P&C Practice’s operational efficiency, ensuring smooth processes and procedures, responsible for assisting the team with data management, and supporting end users.

In Short

• Support the P&C Practice’s operational efficiency.
• Manage data accuracy in Applied Epic.
• Create and distribute reports to teams.
• Analyze reports for accuracy and consistency.
• Participate in workflow reviews and updates.
• Conduct audits of completed workflows.
• Identify training opportunities and coordinate training.
• Cultivate relationships with external stakeholders.
• Ensure compliance with industry regulations.
• Support operational efficiencies and new technology platforms.

Requirements

• Team-oriented and enjoy collaboration.
• Self-motivated with the ability to manage multiple priorities.
• Proactive and adaptable to different personalities.
• Well organized and detail-oriented.
• Excellent communication skills.
• Strong analytical and technical skills.
• Previous customer support experience is a plus.
• Commitment to professional development.
• Undergraduate degree or equivalent work experience.
• Experience in the Property & Casualty industry is preferred.

Benefits

• Health, wellbeing, retirement, and financial benefits.
• Paid time off and overtime pay for non-exempt employees.
• Robust learning and development programs.
• Reimbursement of job-related expenses.
• Employee perks and discounts.