Relationship Manager - 100% Remote

Overview

The Relationship Manager at Digistore24 will manage customer relationships, providing support and advice on software and online marketing in a collaborative remote work environment.

In Short

• Manage a dedicated customer base and build long-term relationships.
• Provide software and online marketing consulting after thorough onboarding.
• Act as the central contact for customer inquiries and feedback.
• Represent Digistore24 at events and maintain face-to-face customer relationships.
• Work remotely in a flexible and collaborative environment.
• Enjoy 30 vacation days and the option for coworking spaces.
• Receive training and continuous professional development.
• Be part of a successful high-tech company with a startup spirit.
• Participate in regular team events and enjoy modern equipment.
• Have the opportunity to work from various locations worldwide.

Requirements

• At least two years of experience in customer support.
• Excellent communication skills and ability to handle conflicts.
• Organizational skills and ability to prioritize tasks.
• Motivation to stay updated on industry trends.
• Basic knowledge of HTML and CSS is a plus.

Benefits

• 30 vacation days.
• Remote work flexibility.
• Continuous training and development opportunities.
• Stable employment with a successful company.
• Regular team events and a supportive international team.