Remote Otter LogoRemoteOtter

Supervisor, Transitions of Care - Remote

Posted 2 days ago
Customer Service
Full Time
USA
$60,000 - $70,000/year

Overview

The Supervisor for Transitions of Care will lead a team of TOC coordinators to assist members in navigating the healthcare system, ensuring they have the necessary resources for a smooth transition from hospital to home, and preventing readmissions.

In Short

  • Lead a team of TOC coordinators
  • Support members during transitions of care
  • Manage team performance and provide coaching
  • Develop new workflows and job aids
  • Participate in cross-functional meetings
  • Assist in recruiting and hiring new team members
  • Monitor team attendance and participation
  • Provide oversight and support to TOC coordinators
  • Engage in process improvement initiatives
  • Ensure excellent communication with stakeholders

Requirements

  • High school diploma or GED required
  • Associate’s degree in a health-related field preferred
  • Certification in healthcare a plus
  • Previous supervisory experience desired
  • 2+ years of healthcare administrative experience
  • Proficient in technology and organized
  • Bilingual in English/Spanish preferred
  • Great communication skills
  • Ability to multitask and manage priorities
  • Compassionate and solution-oriented attitude

Benefits

  • Employer-sponsored health, dental, and vision plan
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles
  • Parental leave program
  • 401K program
  • Comprehensive total rewards package for full-time employees
  • Diverse and inclusive workplace
  • Opportunity to impact healthcare delivery

D.M.S

Devoted Medical Services

Devoted Medical Services is a healthcare company dedicated to improving the health and well-being of older Americans by providing compassionate, all-in-one healthcare solutions. Founded in 2017, the company combines health insurance, clinical care, service, and technology to deliver high-quality care that members would want for their loved ones. With a mission to treat every member like family, Devoted Medical Services emphasizes a supportive and diverse work environment, fostering collaboration and respect for individual skills and perspectives. The organization is committed to healthcare equality and actively seeks to innovate and adapt in a continuously evolving healthcare landscape.

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