Technical Sales Support Specialist - Remote

Overview

This role focuses on delivering expert product advice and technical training to sales teams while providing in-field support and insights for institutional products.

In Short

• Train new hires on technical and product applications.
• Act as a key contact for technical questions related to tenders and customer requests.
• Participate in field tests for new innovations.
• Support the launch and implementation of innovations through training.
• Provide local customer insights to R&D and marketing.
• Keep records of queries and support provided.
• Update R&D and marketing on market developments.
• Develop digital skills of Field Sales through training.
• Report quality issues through the eQMS process.
• Collaborate with various functions for support materials.

Requirements

• B.S. or equivalent with 1-3 years of experience in a relevant field.
• Fluency in an Eastern European language and English; German is beneficial.
• Effective communication and collaboration skills.
• Quick learner with a digital-first mindset.
• Proven ability to engage and energize teams.
• Strong organizational and prioritization skills.
• Customer-focused with a strong service mindset.
• Willingness to travel 40-50% of the time.
• Valid driving license.

Benefits

• Join a stable, growing, global Fortune 500 company.
• Enjoy flexible working hours and a hybrid working mode.
• Be recognized for meeting goals and secure advancement opportunities.
• Participate in learning and training to enhance business acumen.
• Receive various benefits including medical, vision, and language learning options.