Group Director, Client Partner - Remote

Overview

The Group Director, Client Partner role at DEPT® involves leading creative work for clients, focusing on understanding their business needs and driving innovation and strategy.

In Short

• Lead account management and strategic planning for a suite of clients.
• Develop annual strategies in partnership with senior clients.
• Ensure high client satisfaction and retention.
• Manage client portfolio revenue and profitability.
• Lead new business pitches and proposals.
• Motivate and inspire a team of professionals.
• Drive cross-sell and upsell opportunities.
• Contribute to creative processes and deliver high-quality work.
• Foster an inclusive and collaborative team environment.
• Work remotely within the Pacific or Central Time Zone.

Requirements

• 12+ years of experience in client servicing roles.
• Experience managing large clients and agency teams.
• Proven track record in managing complex campaigns.
• Strong understanding of financial and scope management.
• Experience leading teams of 10+ people.
• Excellent client relationship management skills.
• Advanced problem-solving skills.
• Ability to craft strategic responses to briefs.
• Strong delegation and coordination skills.
• Experience in both brand and direct-response campaigns.

Benefits

• Healthcare, Dental, and Vision coverage.
• 401k plan with matching.
• PTO and Paid Company Holidays.
• Parental Leave.