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Customer Success Manager - Remote

Posted 14 weeks ago
Customer Service
Full Time
Canada, United States

Overview

DeepJudge is an AI-powered legaltech startup founded by three ex-Googlers and AI PhDs with the mission to empower legal teams to harness their internal data to make strategic decisions. With DeepJudge Knowledge Search we are bringing state-of-the-art information retrieval technology to internal document collections of large corporations, law firms, and government agencies.

In Short

  • Join DeepJudge as a Customer Success Manager to enhance client relationships.
  • Guide clients through onboarding and ensure they maximize software value.
  • Collaborate with large law firms across North America.

Requirements

  • 3–5+ years in customer success or account management, preferably in SaaS or legal tech.
  • Strong communication and presentation skills.
  • Detail-oriented and responsive to client needs.
  • Tech-savvy with the ability to explain software concepts.
  • Collaborative team player.

Benefits

  • Work with cutting-edge legaltech and AI technologies.
  • Remote work flexibility.
  • Competitive salary and incentives.
  • Opportunities for professional growth.
  • Supportive company culture.
DeepJudge logo

DeepJudge

DeepJudge is an innovative AI-powered legaltech startup founded by three former Googlers and AI PhDs. The company aims to empower legal teams by enabling them to leverage their internal data for strategic decision-making. With its flagship product, DeepJudge Knowledge Search, the company provides advanced information retrieval technology tailored for large corporations, law firms, and government agencies. DeepJudge is committed to delivering exceptional customer experiences and fostering strong client relationships, making it a key player in transforming the legal industry through technology.

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