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Senior Customer Success Manager, Enterprise | EMEA - Remote

Posted Yesterday
Customer Service
Full Time
Spain

Overview

As a Senior Customer Success Manager at Deel, you will be the face and voice of the company for clients, responsible for building strong customer relationships and driving long-term revenue growth.

In Short

  • Focus on high-value strategic accounts.
  • Proactively identify risks and manage customer issues.
  • Build relationships with senior stakeholders.
  • Provide strategic guidance on operational and product-related issues.
  • Collect and prioritize customer feedback for product development.
  • Ensure a high-quality customer experience daily.
  • Drive adoption of platform features for better retention.

Requirements

  • Minimum of 6+ years of relevant work experience.
  • Experience in fast growth startups or top-tier consulting.
  • Strong relationship-building skills.
  • Data savvy with analytical skills.
  • Self-starter with a growth mentality.
  • Proven track record of achievement.
  • Curiosity and interest in making an impact.

Benefits

  • Stock grant opportunities based on role and location.
  • Flexible remote work options.
  • Additional perks and benefits based on employment status.
Deel logo

Deel

Deel is a leading technology company dedicated to revolutionizing the way businesses hire talent globally. With a diverse team of over three thousand individuals across more than 100 countries, Deel fosters a culture of innovation and continuous learning. The company aims to eliminate hiring borders, providing businesses with the tools to hire, onboard, manage, and pay employees seamlessly, thereby connecting the global workforce with opportunities. Following significant funding rounds, Deel has established itself as a market leader in international payroll and compliance, committed to building a generational platform that supports a diverse global economy.

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