Customer Onboarding Manager - Remote

Overview

As a Customer Onboarding Manager at Deel, you will be responsible for onboarding clients and establishing durable relationships to enable their long-term success.

In Short

• Lead client onboarding for Deel’s Employee Management Platform.
• Become an expert in Deel’s products and services.
• Communicate effectively with clients and internal teams.
• Resolve complex problems related to client onboarding.
• Collaborate with cross-functional teams to achieve goals.
• Build strong customer relationships and provide strategic guidance.
• Manage multiple projects simultaneously in a fast-paced environment.
• Demonstrate attention to detail in onboarding plans.
• Adapt to a dynamic work environment and prioritize tasks effectively.
• Contribute to team success and document best practices.

Requirements

• 3+ years in a customer onboarding role for B2B SaaS products.
• Strong customer relationship-building skills.
• Proven project management abilities.
• Excellent communication skills in various formats.
• High attention to detail.
• Ability to thrive in a fast-paced environment.

Benefits

• Stock grant opportunities based on role and location.
• Flexible remote work options.
• Additional perks and benefits based on employment status.