HR Specialist - Global Support - Remote

Overview

The HR Specialist will support global functions, the HR hotline, and urgent HR operational tasks while collaborating closely with regional HR teams.

In Short

• Provide operational HR support for requests across multiple regions and time zones.
• Manage and execute global HR operational tasks across the employee life cycle.
• Respond to inquiries through the HR hotline and written communication channels.
• Manage and process operational requests ensuring timely delivery.
• Serve as temporary operational backup for country HR operations.
• Collaborate with country owners and team leads for HR service delivery.
• Participate in cross-functional initiatives and operational improvements.
• Other ad hoc duties as required by the HR Experience department.

Requirements

• Minimum of 2+ years of experience in HR operations or a similar HR support role.
• Fluent in English, and Spanish or Portuguese.
• Ability to work flexible shifts as part of a 24/7 global support model.
• Experience in high-volume HR operational environments.
• Experience in a global HR environment supporting multiple regions.
• Proven ability to manage time-sensitive HR requests.
• Excellent written and verbal communication skills.
• Strong organizational and prioritization skills.
• Experience handling HR helpdesk or ticket-based support systems.
• Experience with HR systems or HRIS platforms.
• Must be located in one of the specified countries.

Benefits

• Stock grant opportunities based on role and location.
• Additional perks and benefits based on employment status.
• Flexibility of remote work, including optional WeWork access.