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Customer Success Manager - Remote

Posted 4 days ago

Overview

As a Customer Success Manager at Deel, you will be the face and voice of the company for clients, responsible for building genuine relationships and converting them into long-term revenue growth opportunities.

In Short

  • Develop a vision and strategy for clients to achieve their goals using Deel’s tools.
  • Build deep and trusting long-term relationships with clients.
  • Create data-driven recommendations by analyzing large data sets.
  • Problem solving and solution implementation on behalf of clients.
  • Collaborate with product and operations teams for improvements.

Requirements

  • Minimum of 2+ years of experience as a CSM, Account Manager, or Expansion Manager.
  • Experience in fast growth startups, management consulting, investment banking, or private equity.
  • Strong relationship-building skills.
  • Quantitative and data-savvy with analytical skills.
  • Reliable self-starter with a growth mentality.
  • Track record of achievement in a top-tier company.
  • Strong analytical foundation with data manipulation skills.
  • Curious and interested in making an impact.
  • Excellent written and verbal communication in English.

Benefits

  • Provided computer equipment tailored to your role.
  • Stock grant opportunities based on role and location.
  • Additional perks and benefits based on employment status and country.
  • Flexibility of remote work, including WeWork access where available.

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