Remote Otter LogoRemoteOtter

Customer Solutions Engineer - Remote

Posted 19 weeks ago
Customer Service
Full Time
US
$133,000 - $156,000/year

Overview

The Customer Solutions Engineer will be the first line of defense for our Enterprise customers, assisting them in adopting dbt Cloud and increasing retention.

In Short

  • Learn dbt Core and dbt Cloud
  • Engage with customers through various communication channels
  • Own customer issues from end to end
  • Coach and mentor team members
  • Contribute to documentation

Requirements

  • 3+ years of experience with SaaS applications
  • Advanced skills in dbt, SAML, git, and more
  • Experience writing code in Python, Javascript, etc.
  • Ability to communicate complex concepts
  • Knowledge of network security protocols
  • Exceptional communication skills

Benefits

  • Unlimited vacation
  • 401k with 3% contribution
  • Excellent healthcare
  • Paid Parental Leave
  • Wellness stipend
  • Home office stipend
dbt Labs logo

dbt Labs

dbt Labs, founded in 2016, is dedicated to empowering analysts to create and share organizational knowledge through the practice of analytics engineering. The company has developed the leading tool in this field, with a vibrant community of 100,000 members and 30,000 companies utilizing dbt weekly. dbt Labs is recognized for its innovative approach to analytics, advocating for code-based transformations and open-source software to enhance collaboration and transparency in data analytics. With a strong customer base that includes notable companies like JetBlue and Hubspot, dbt Labs is backed by prominent investors such as Andreessen Horowitz and Sequoia Capital, and is committed to fostering an inclusive and diverse workplace.

Share This Job!

Save This Job!

Similar Jobs:

Cloudflare logo

Customer Solutions Engineer - Remote

Cloudflare

8 weeks ago

Join Cloudflare as a Customer Solutions Engineer to provide technical guidance and ensure customer success.

Singapore
Full-time
Customer Service
Cloudflare logo

Customer Solutions Engineer - Remote

Cloudflare

8 weeks ago

Join Cloudflare as a Customer Solutions Engineer to provide technical guidance and support to enterprise customers.

Worldwide
Full-time
Customer Service
Cloudflare logo

Customer Solutions Engineer - Remote

Cloudflare

8 weeks ago

Join Cloudflare as a Customer Solutions Engineer to provide technical guidance and support to enterprise customers.

Worldwide
Full-time
Customer Service
HOPPR logo

Customer Solutions Engineer - Remote

HOPPR

10 weeks ago

The Customer Solutions Engineer will assist healthcare organizations in integrating machine learning models into radiological software.

USA
Full-time
Customer Service
Cloudflare logo

Customer Solutions Engineer - Remote

Cloudflare

12 weeks ago

Join Cloudflare as a Customer Solutions Engineer to provide technical guidance and support to Enterprise customers.

Worldwide
Full-time
Customer Service