Manager, Client Success Analytics - Remote

Overview

The Manager, Client Success Analytics at Datavant will lead a team providing analytical support to enhance client operations and improve customer experience through data-driven insights.

In Short

• Lead a team of Client Success Analysts.
• Develop and maintain dashboards and client reporting.
• Analyze customer interactions and operational workflows.
• Drive automation of data reporting and workflows.
• Facilitate process improvement and change management.
• Collaborate with cross-functional teams.
• Ensure compliance with company policies and regulations.
• Monitor team performance and drive a culture of data-driven decision making.
• Support successful client project completion.

Requirements

• Bachelor's degree in Business Administration or related field.
• Strong analytical skills with experience in data interpretation.
• Background in change management.
• 5+ years of experience in operational analysis.
• Proficiency in data analytical tools (e.g., Power BI, SQL).
• 2+ years of experience leading a team.
• Competencies in problem solving and critical thinking.
• Excellent organizational skills.

Benefits

• Diverse team and inclusive work environment.
• Opportunities for professional growth.
• Competitive salary and compensation.
• Health and wellness programs.