Senior Technical Support Engineer - APJ - Remote

Overview

Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.

In Short

• Senior Technical Support Engineer role focused on APJ region.
• Help customers resolve technical issues with Dataiku's platform.
• Collaborate with R&D and customer-facing teams.
• Document knowledge and contribute to technical articles.
• Work in a dynamic startup environment.
• 5+ years of experience in a client-facing technical role.
• Experience with cloud platforms and containerization tools.
• Strong problem-solving skills and technical competency.
• Proficiency in Unix-based systems and SQL.
• Ability to code in Python or R.

Requirements

• 5+ years in a client-facing engineering or technical role.
• Experience with AWS, Azure, GCP.
• Familiarity with Docker and Kubernetes.
• Collaborative mindset and problem-solving skills.
• Experience with relational databases and SQL.
• Ability to read and write Python or R code.

Benefits

• Opportunity to work in a rapidly scaling team.
• Contribute to the growth of the APJ support function.
• Work with advanced technologies and tools.
• Engage in a collaborative and innovative environment.
• Be part of a company shaping the future of AI.