Senior Technical Support Engineer - APJ - Remote

Overview

Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.

In Short

• Join a rapidly scaling and globally distributed support team.
• Help customers solve technical issues related to Dataiku's Everyday AI Platform.
• Collaborate with internal teams for efficient issue resolution.
• Document knowledge and contribute to knowledge bases.
• Work in a dynamic startup environment.
• 5+ years of experience in a technical support role required.
• Experience with cloud platforms, Docker, and Kubernetes is essential.
• Strong problem-solving skills and experience with log analysis.
• Proficiency in Unix and SQL is necessary.
• Ability to read and write Python or R code.

Requirements

• At least 5 years of experience in a client-facing engineering or technical role.
• Experience with cloud platforms like AWS, Azure, and GCP.
• Familiarity with Docker and Kubernetes.
• Collaborative mindset focused on teamwork.
• Strong technical problem-solving skills.
• Proficiency in Unix-based operating systems.
• Experience with relational databases and SQL.
• Ability to read and write Python or R code.

Benefits

• Be part of a journey shaping the future of AI.
• Join a company that values innovation and collaboration.
• Opportunities for personal growth and development.
• Work in a diverse and inclusive environment.
• Contribute to a globally recognized AI platform.