Senior SOE Engineer - Remote

Overview

The Senior SOE Engineer at Datacom will manage day-to-day operations of customer endpoint systems, ensuring exceptional customer experience and supporting environments with best practices.

In Short

• Maintenance and upgrades of environment-wide configurations.
• Ensure outstanding customer satisfaction.
• Contribute to a high-performing team culture.
• Identify service improvements and efficiencies.
• Follow best practice methodologies and ITIL processes.
• Perform hardware and OS upgrades as needed.
• Maintain desktop operating system images.
• Assist with projects and act as a lead.
• Provide high-quality documentation upkeep.
• Occasional travel to customer sites and conferences.

Requirements

• Strong knowledge of Microsoft Endpoint Configuration Manager and Intune.
• Strong knowledge of Azure Virtual Desktop.
• Strong knowledge of Active Directory and Group Policy Management.
• Strong scripting ability in PowerShell, VBScript, and Batch.
• Experience with Windows 10 task sequencing.
• Experience with large software deployments.
• Exceptional knowledge of Windows Modern Desktop technologies.
• 4+ years in SOE migrations and projects.
• 3+ years' experience in MECM.

Benefits

• Career growth and development opportunities.
• Financial incentives for certifications.
• Friendly and open work environment.
• Social events and chill-out spaces.
• Remote working and flexible hours.
• Recognition for contributions.
• Inclusive and welcoming workplace culture.
• Opportunity to work with cutting-edge technology.
• Supportive team environment.
• Engagement in interesting challenges and opportunities.