Remote Otter LogoRemoteOtter

Operational Support Engineer - Remote

Posted 18 weeks ago
DevOps / Sysadmin
Full Time
Worldwide
$77,000 - $85,000/year

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Overview

Are you a problem-solver with a passion for innovation and a strong support mindset? Do you enjoy working in dynamic Linux environments and providing top-tier technical solutions? If so, we’d love for you to join our team as an Operational Support Engineer!

In Short

  • Manage and troubleshoot Linux Bash/KSH scripts and executable code distribution processes.
  • Design, test, and refine workflows for customer file processing.
  • Research and analyze operational issues, providing actionable solutions.
  • Provide backup support for internal teams like Customer Support, Implementations, and Education.
  • Develop SQLs for iCore database maintenance and create Linux scripts for bank environments.
  • Coordinate EOY and Disaster Recovery testing processes.
  • Ensure efficient source control and distribution for production control staff.
  • Collaborate with development teams to review and create distribution packages aligned with DCI standards.
  • Regularly review and enhance existing program logic, making recommendations to optimize resource utilization and improve operational efficiency.
  • Stay abreast of advancements in development platforms, operational procedures, and industry best practices to support continuous improvement.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or related field, OR equivalent programming experience.
  • Proficiency in Linux environments, scripting (Bash/KSH), and relational databases like Oracle and SQL Server.
  • Strong development and support skills in Microsoft Windows and Linux systems.
  • Regular and reliable attendance.

Benefits

  • Comprehensive benefits package.
  • Abundant growth opportunities.
  • Supportive and collaborative work environment.
  • Opportunity to contribute to the company’s success.
Data Center logo

Data Center

DCI is a leading provider of data processing solutions for community banks, with over 60 years of experience and a presence across 27 states. Headquartered in Hutchinson, KS, DCI is dedicated to empowering financial institutions with innovative technology and exceptional customer service. The company values a collaborative work environment, prioritizing employee well-being and professional development. DCI's core values emphasize customer focus, proactive attitudes, open communication, trust, accountability, and integrity, making it a supportive community for its team members.

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