Operational Support Engineer - Remote

Overview

Are you a problem-solver with a passion for innovation and a strong support mindset? Do you enjoy working in dynamic Linux environments and providing top-tier technical solutions? If so, we’d love for you to join our team as an Operational Support Engineer!

In Short

• Manage and troubleshoot Linux Bash/KSH scripts and executable code distribution processes.
• Design, test, and refine workflows for customer file processing.
• Research and analyze operational issues, providing actionable solutions.
• Provide backup support for internal teams like Customer Support, Implementations, and Education.
• Develop SQLs for iCore database maintenance and create Linux scripts for bank environments.
• Coordinate EOY and Disaster Recovery testing processes.
• Ensure efficient source control and distribution for production control staff.
• Collaborate with development teams to review and create distribution packages aligned with DCI standards.
• Regularly review and enhance existing program logic, making recommendations to optimize resource utilization and improve operational efficiency.
• Stay abreast of advancements in development platforms, operational procedures, and industry best practices to support continuous improvement.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field, OR equivalent programming experience.
• Proficiency in Linux environments, scripting (Bash/KSH), and relational databases like Oracle and SQL Server.
• Strong development and support skills in Microsoft Windows and Linux systems.
• Regular and reliable attendance.

Benefits

• Comprehensive benefits package.
• Abundant growth opportunities.
• Supportive and collaborative work environment.
• Opportunity to contribute to the company’s success.