Enterprise Solutions Architect - Remote

Overview

As an Enterprise Solutions Architect at Dash0, you will play a key role in enhancing the user journey and ensuring a seamless experience for customers through a blend of technical expertise and collaborative skills.

In Short

• Optimize the user journey from registration to full product utilization.
• Develop data gathering strategies for user experience insights.
• Collaborate with product teams to resolve user journey roadblocks.
• Support customer success teams to align with customer experience vision.
• Execute Proofs of Concept (POCs) to demonstrate product capabilities.
• Deliver engaging product demos to customers.
• Participate in trade shows and industry events.
• Provide technical support to customers.
• Communicate effectively with various audiences.
• Adapt to changing customer demands.

Requirements

• Bachelor’s degree in a related field.
• Experience with CRM software like Salesforce or HubSpot.
• Strong analytical and problem-solving skills.
• Ability to create and conduct technical demos.
• Experience in developing and executing POCs.
• Excellent interpersonal and communication skills.
• Customer-focused with empathy towards customer needs.
• Ability to deliver presentations effectively.
• Experience in data analysis.
• Participate in projects related to customer experience enhancement.

Benefits

• Competitive salary & commission structure.
• Equity participation.
• Collaborative and supportive team culture.
• Clear path for career development.