Physician Advisory Services QA Specialist - Night Shift - Remote

Overview

The QA Specialist plays an integral role in the review process as they are responsible for communicating with the customer, reviewer, and management to ensure a completed report is delivered by the customer requested due date.

In Short

• Responsible for timely completion and overall completeness of reviewer reports.
• Communicates with clients and physicians to ensure report quality.
• Evaluates quality of physician reports against client standards.
• Participates in phone calls and meetings with clients regarding reports.
• Ensures all state reporting requirements are met.
• Acts as a liaison for quality issue reports.
• May provide oversight to team members.
• Works to improve processes for better turnaround times.
• Responsible for final approval on cases before client release.
• Works on special projects as assigned.

Requirements

• Strong communication skills.
• Experience in quality assurance or related field.
• Ability to work night shifts.
• Attention to detail for report analysis.
• Experience in client interaction and support.
• Knowledge of clinical standards and practices.
• Ability to work independently and as part of a team.
• Familiarity with medical reporting processes.
• Problem-solving skills.
• Flexibility to adapt to changing business needs.

Benefits

• Opportunity to work in a supportive team environment.
• Contribute to improving client satisfaction.
• Engagement in meaningful work that impacts healthcare.
• Potential for career growth within the organization.
• Flexible working conditions.
• Access to training and development resources.
• Collaborative work culture.
• Competitive salary and benefits package.
• Work-life balance initiatives.
• Recognition for individual and team contributions.