Disability Operations Supervisor - Remote

Overview

The Disability Operations Supervisor is responsible for leading and managing the day-to-day operations of the disability claims team, ensuring high-quality service delivery and compliance with industry standards.

In Short

• Supervise daily operations of the disability claims team.
• Provide guidance and training to claims analysts.
• Monitor team performance against KPIs.
• Identify areas for process improvement.
• Collaborate with other departments for operational efficiency.
• Maintain accurate records and documentation.
• Prepare performance reports for management.
• Drive client satisfaction through timely communication.
• Experience in Disability Group Insurance is preferred.
• Strong leadership and communication skills are required.

Requirements

• Associate’s or Bachelor’s Degree preferred.
• Business experience in healthcare or insurance setting.
• Prior experience with disability claims processing.
• Ability to analyze data and solve problems effectively.
• Proficiency in relevant software applications.

Benefits

• Training and career development opportunities.
• Remote work flexibility.
• Supportive team environment.