Operations Supervisor - Remote

Overview

The Operations Supervisor plays a crucial role in leading the CVS Store Management team, ensuring smooth store operations and enhancing customer loyalty through excellent service.

In Short

• Lead and supervise store staff and operations.
• Ensure excellent customer service and handle customer relations.
• Manage merchandise presentation and inventory.
• Communicate effectively with management and crew.
• Work a flexible schedule including early mornings and weekends.
• Support store management in planning and execution.
• Handle opening and closing procedures.
• Provide feedback and coaching to colleagues.
• Maintain customer confidentiality.
• Foster a positive shopping experience for customers.

Requirements

• High School diploma or equivalent preferred.
• Experience as a retail supervisor is preferred.
• Strong analytical and computer skills.
• Advanced communication and influencing skills.
• Ability to work a flexible schedule.
• Deductive reasoning ability.
• Experience in customer service.
• Ability to respond to urgent issues.
• Supervisory skills.
• Passion for customer service.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave.
• Confidential counseling and financial coaching.
• Dependent care resources.
• Retiree medical access.
• Various other benefits based on eligibility.