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Policy Services Specialist - Remote

Posted 67 weeks ago
Just logo

Just

Customer Service
Full Time
USA
$21.00 - $24.00/hour

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Overview

The Auto Policy Services Specialist will interact with, oversee, and manage the policy-holder book of business, requiring an insurance background in underwriting and policy services or claims, along with strong customer service skills.

In Short

  • Maintain discipline to company policies and guidelines on new policy adherence.
  • Build and manage successful vendor relationships for outstanding customer service.
  • Handle inquiries from clients regarding coverage and billing procedures.
  • Work effectively in a team environment.
  • Determine acceptability of new and renewal business.
  • Special projects as assigned by management.

Requirements

  • 2+ years automotive insurance carrier experience.
  • 2+ years of direct customer interaction.
  • Experience in auto insurance underwriting practices.
  • High proficiency with the underwriting process.
  • Strong teamwork capabilities.
  • Strong multi-tasking skills.
  • Results orientation and self-motivation.
  • Ability to learn different computer programs.
  • Negotiation and relationship building skills.
  • Strong communication skills.

Benefits

  • Competitive salary.
  • Remote work flexibility.
  • Opportunities for professional development.

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