Policy Services Specialist - Remote

Overview

The Auto Policy Services Specialist will interact with, oversee, and manage the policy-holder book of business, requiring an insurance background in underwriting and policy services or claims, along with strong customer service skills.

In Short

• Maintain discipline to company policies and guidelines on new policy adherence.
• Build and manage successful vendor relationships for outstanding customer service.
• Handle inquiries from clients regarding coverage and billing procedures.
• Work effectively in a team environment.
• Determine acceptability of new and renewal business.
• Special projects as assigned by management.

Requirements

• 2+ years automotive insurance carrier experience.
• 2+ years of direct customer interaction.
• Experience in auto insurance underwriting practices.
• High proficiency with the underwriting process.
• Strong teamwork capabilities.
• Strong multi-tasking skills.
• Results orientation and self-motivation.
• Ability to learn different computer programs.
• Negotiation and relationship building skills.
• Strong communication skills.

Benefits

• Competitive salary.
• Remote work flexibility.
• Opportunities for professional development.