Remote Otter LogoRemoteOtter

Core Services Specialist - Remote

Posted 18 weeks ago
Sharetec logo

Sharetec

All others
Full Time
AL, AZ, CO, FL, GA, ID, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NV, NH, NM, NY, NC, ND, OH, OK, OR, SC, TN, TX, UT, VA, WA, WV, WI, USA
$60,000 - $65,000/year

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Overview

Sharetec is looking for a Core Services Specialist to join our team!

In Short

  • Develop an understanding for project issues and practical issues faced in the implementation of a new core system.
  • Guide the client in the use of the system throughout the project.
  • Follow installation standards and project plans for successful implementation.
  • Analyze business requirements and provide detailed specifications.
  • Verify setups and changes to meet customer requirements.
  • Build, convert, troubleshoot, and validate data import into Sharetec software.
  • Provide training to clients on the Sharetec system.
  • Communicate progress and potential problems to management.
  • Work closely with Credit Union staff and vendors to enhance project processes.
  • Participate in post-project reviews to improve future deliverables.

Requirements

  • Desire to help teammates ensure project success.
  • Associates Degree or higher, or related work experience.
  • Valid driver’s license and ability to travel.
  • 2+ years in direct client functions in financial services preferred.
  • Experience working with customer stakeholders.
  • Ability to juggle multiple tasks with varying due dates.
  • Passion for creating high-quality user experiences.
  • Ownership mentality to handle projects through to completion.

Benefits

  • Competitive salaries.
  • Medical, dental, vision, life, and disability coverage.
  • Paid Time Off (PTO) and paid holidays.
  • $1,000 employee referral program.
  • 401(k) and 401(k) matching.
  • Fun department and company outings.

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