Core Services Specialist - Remote

Overview

Sharetec is looking for a Core Services Specialist to join our team!

In Short

• Develop an understanding for project issues and practical issues faced in the implementation of a new core system.
• Guide the client in the use of the system throughout the project.
• Follow installation standards and project plans for successful implementation.
• Analyze business requirements and provide detailed specifications.
• Verify setups and changes to meet customer requirements.
• Build, convert, troubleshoot, and validate data import into Sharetec software.
• Provide training to clients on the Sharetec system.
• Communicate progress and potential problems to management.
• Work closely with Credit Union staff and vendors to enhance project processes.
• Participate in post-project reviews to improve future deliverables.

Requirements

• Desire to help teammates ensure project success.
• Associates Degree or higher, or related work experience.
• Valid driver’s license and ability to travel.
• 2+ years in direct client functions in financial services preferred.
• Experience working with customer stakeholders.
• Ability to juggle multiple tasks with varying due dates.
• Passion for creating high-quality user experiences.
• Ownership mentality to handle projects through to completion.

Benefits

• Competitive salaries.
• Medical, dental, vision, life, and disability coverage.
• Paid Time Off (PTO) and paid holidays.
• $1,000 employee referral program.
• 401(k) and 401(k) matching.
• Fun department and company outings.