Remote Otter LogoRemoteOtter

Core Services Specialist - Remote

Posted 18 weeks ago
All others
Full Time
AL, AZ, CO, FL, GA, ID, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NV, NH, NM, NY, NC, ND, OH, OK, OR, SC, TN, TX, UT, VA, WA, WV, WI, USA
$60,000 - $65,000/year

Overview

Sharetec is looking for a Core Services Specialist to join our team!

In Short

  • Develop an understanding for project issues and practical issues faced in the implementation of a new core system.
  • Guide the client in the use of the system throughout the project.
  • Follow installation standards and project plans for successful implementation.
  • Analyze business requirements and provide detailed specifications.
  • Verify setups and changes to meet customer requirements.
  • Build, convert, troubleshoot, and validate data import into Sharetec software.
  • Provide training to clients on the Sharetec system.
  • Communicate progress and potential problems to management.
  • Work closely with Credit Union staff and vendors to enhance project processes.
  • Participate in post-project reviews to improve future deliverables.

Requirements

  • Desire to help teammates ensure project success.
  • Associates Degree or higher, or related work experience.
  • Valid driver’s license and ability to travel.
  • 2+ years in direct client functions in financial services preferred.
  • Experience working with customer stakeholders.
  • Ability to juggle multiple tasks with varying due dates.
  • Passion for creating high-quality user experiences.
  • Ownership mentality to handle projects through to completion.

Benefits

  • Competitive salaries.
  • Medical, dental, vision, life, and disability coverage.
  • Paid Time Off (PTO) and paid holidays.
  • $1,000 employee referral program.
  • 401(k) and 401(k) matching.
  • Fun department and company outings.
Sharetec logo

Sharetec

Sharetec is a dynamic company dedicated to developing innovative technology solutions for credit unions and their members. With a focus on modernizing their software and tech stack, Sharetec aims to enhance the daily operations of financial institutions while fostering a collaborative and supportive work environment. Acquired by Evergreen Services Group in 2020, the company is experiencing rapid growth and expansion into new markets. Sharetec values the talent of its workforce and emphasizes high-quality standards, mentorship, and a fun workplace culture, offering a robust benefits package that includes competitive salaries and various employee perks.

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