Remote Otter LogoRemoteOtter

Implementation Engineer - Remote

Posted 2 days ago
Software Development
Full Time
USA

Overview

The Implementation Engineer will support the technical onboarding and deployment of CyberNut’s solutions to K-12 customers, ensuring smooth integration and functionality of security awareness training tools.

In Short

  • Assist Sales and Customer Success teams with technical questions and onboarding.
  • Run the technical onboarding process for new customers.
  • Configure integrations with Google Workspace and Microsoft 365.
  • Create Google Cloud projects and manage service accounts.
  • Deploy and maintain Gmail add-ons, Chrome extensions, and Outlook add-ins.
  • Launch phishing simulations for new customers.
  • Troubleshoot issues using various admin consoles.
  • Partner with multiple teams to resolve issues and improve integrations.
  • Create technical documentation for school IT teams.
  • Limited travel for company events and conferences.

Requirements

  • Bachelor’s degree in Computer Science or related field, or equivalent experience.
  • Experience with Google Workspace and/or Microsoft 365 environments.
  • Experience in K-12 school districts is highly desirable.
  • Experience deploying Gmail add-ons and Chrome extensions.
  • Familiarity with Google Cloud Platform and APIs.
  • Experience with Azure AD and Microsoft Graph API permissions.
  • Knowledge of email deliverability and spam filtering.

Benefits

  • Access to health, dental, and vision insurance plans.
  • Basic life insurance.
  • 18 days PTO and 8 paid holidays.
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CyberNut

CyberNut is a growth equity-backed SaaS company specializing in cybersecurity awareness training for K–12 school districts. The company is focused on building a scalable finance foundation and offers a dynamic work environment where accounting professionals can take on significant responsibilities. With a clear career path to a Controller position within 12–18 months, CyberNut emphasizes the importance of operational excellence, strong financial controls, and effective reporting. The company values innovation and is committed to modernizing its accounting operations through advanced systems and processes.

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