Monitoring Support Specialist - Remote

Overview

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do affects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day.

In Short

• Monitors the performance, availability, and health of Social Security Administration training systems and infrastructure.
• Tracks system metrics and responds to alerts.
• Ensures optimal system performance while maintaining compliance with federal monitoring requirements.
• Requires a Bachelor’s degree in Information Technology or related field.
• 5+ years of federal systems monitoring experience.
• Experience with federal monitoring tools and government alerting protocols.
• Knowledge of federal performance monitoring and compliance reporting.
• Understanding of federal incident response procedures and escalation protocols.
• Must be able to obtain Public Trust Clearance.
• Security clearance eligibility required.

Requirements

• Bachelor's degree in Information Technology or related field.
• 5+ years of federal systems monitoring experience.
• Experience with federal monitoring tools and network management systems.
• Knowledge of federal performance monitoring and compliance reporting.
• Understanding of federal incident response procedures and escalation protocols.
• Security clearance eligibility.
• Must be able to obtain Public Trust Clearance.

Benefits

• Paid vacation & Sick leave.
• Health insurance coverage.
• Career training.
• Performance bonus programs.
• 401K contribution & Employer Match.
• 11 Federal Holidays.