IT Operations Manager - Remote

Overview

The IT Operations Manager at CVS Health is responsible for overseeing the governance, tracking, and reporting for the PC Client Currency Program, focusing on process improvements and ensuring the achievement of OKRs and KPIs.

In Short

• Manage the PC Client Currency Program.
• Implement process improvements for efficiency.
• Ensure achievement of OKRs and KPIs.
• Identify and resolve dependencies and roadblocks.
• Oversee on-time and on-budget delivery of goals.
• Facilitate communication across all enterprise levels.
• Experience in IT project/program management required.
• Utilize Power BI for reporting.
• Prepare reporting for executive leadership.
• Foster collaboration between cross-functional teams.

Requirements

• 5+ years in IT project/program management.
• 3+ years in OS upgrades and O365 implementation.
• Experience facilitating meetings and tracking follow-ups.
• 5+ years of experience with OKR metrics.
• Strong analytical and tracking skills.
• Project Management certifications preferred.
• Good business acumen and communication skills.
• Ability to identify areas for improvement.
• Problem-solving skills required.
• Military experience is a plus.

Benefits

• Comprehensive medical plan options.
• 401(k) plan with company matching.
• No-cost wellness programs.
• Flexible work schedules.
• Tuition assistance available.
• Employee stock purchase plan.
• Confidential counseling and financial coaching.
• Paid time off and family leave.
• Retiree medical access.
• Various benefits based on eligibility.