Dealer.com Performance Manager - Remote

Overview

The Dealer.com Performance Manager is responsible for building and maintaining relationships with external clients, ensuring their needs drive priorities and decisions to achieve success through product utilization and revenue retention.

In Short

• Manage client relationships and revenue retention.
• Engage with clients through virtual and occasional onsite visits.
• Identify and develop action plans for at-risk clients.
• Monitor account performance and adjust strategies accordingly.
• Collaborate with other Performance Managers for seamless client experience.
• Conduct analysis to recommend improvements for clients.
• Maintain product knowledge and assist new Performance Managers.
• Travel up to 50% for client demands.
• Work independently with limited supervision.
• Participate in special projects and training.

Requirements

• Bachelor’s degree in a related discipline.
• 4 years of experience in a related field.
• Experience in retail automotive dealership setting preferred.
• Proven sales acumen and client engagement skills.
• Proficient in Microsoft Office and screen share technologies.
• Strong verbal and written communication skills.
• Ability to work collaboratively in a remote environment.
• Willingness to learn complex technology.
• Ability to travel as needed.
• Passionate about client satisfaction.

Benefits

• Competitive salary and bonus plans.
• Flexible work schedules and exceptional work-life balance.
• Comprehensive healthcare benefits.
• Generous 401(k) retirement plans with company match.
• Professional development opportunities.
• Access to financial wellness resources.
• Inclusive parental leave policies.
• Paid time off for various personal needs.
• Supportive work environment.
• Opportunities for career advancement.