Spanish-Speaking Phone Customer Service Advisor - Remote

Overview

Cross Border Talents is hiring Spanish-speaking Phone Customer Service Advisors for a remote role in Greece, supporting a leading consumer services project. If you excel at phone-based communication and love helping people, this is the right opportunity for you! No prior experience is required and you will be provided with initial company-paid training period to better equip you for the job!

In Short

• Answer inbound calls and assist customers with a variety of requests
• Provide clear product and service information
• Resolve customer issues efficiently and empathetically
• Document customer interactions accurately
• Collaborate with internal teams to ensure smooth case handling

Requirements

• Fluent-level Spanish (C2), spoken and written
• Strong English (C1)
• Excellent communication and active listening skills
• Advanced technical knowledge or ability to learn quickly
• Available to work flexible shifts

Benefits

• Company-paid training period